So glad you figured it out without having to purchase anything new! :)
-Natalya
Natalya Zahn
[log in to unmask]
617-301-0494
> On Sep 5, 2019, at 6:40 PM, Lynette Cook <[log in to unmask]> wrote:
>
> Thank you for your feedback, Natalya. In this case is was the “smoothing” box that needed to be turned off.
>
> I too thought that it probably was related to Wacom’s software in some way, as I had something like this happen a couple years ago. It took multiple calls to Wacom’s tech support to get it right, and it did involve having to trash the driver and settings and reinstall and restart a few times. I did the Wacom - Adobe - Wacom - Adobe tech shuffle then, too. This tablet is just 3 years old, so I’m not as concerned about aging out quite yet. I agree with you that it is a real possibility. There is a point at which companies don’t want to provide support for older equipment and we’re just out of luck trying to keep it viable.
>
> Lynette
>
>> On Sep 5, 2019, at 3:18 PM, Natalya Zahn <[log in to unmask]> wrote:
>>
>> Lynette, what Wacom tablet are you using - how old is it? If the issue is brush lagging, I would think that still has to do with the tablet software, not the brushes. But I could be wrong!
>>
>> Not the most encouraging, but I just had a similar issue with a Wacom Intuous 3 that was about 6 or 7 years old - it was mostly the lasso/freehand-selection tool that was going horribly awry, and sometimes restarting everything fixed it temporarily, but it got worse and worse. I tried all the driver updates, unplugging and re-plugging, restarting all the things... nothing fixed it, so I took the opportunity to upgrade to a new tablet. Even though Wacom still issues new drivers, I think some of these products honestly do “age out”, as frustrating as that is.
>>
>> -Natalya
>>
>>
>> Natalya Zahn
>> [log in to unmask]
>> 617-301-0494
>>
>>
>>
>>> On Sep 5, 2019, at 6:03 PM, Lynette Cook <[log in to unmask]> wrote:
>>>
>>> I have. Many times.
>>>
>>> Well now, I’ve just figured out that the pen works fine with the pencil tool. It’s the brush tool that is lagging badly. So I think it must be a Photoshop brush tool issue. Anybody else have this experience?
>>>
>>> Lynette
>>>
>>>> On Sep 5, 2019, at 3:00 PM, Karen Ackoff <[log in to unmask]> wrote:
>>>>
>>>> Have you restarted your computer?
>>>> K
>>>>
>>>> Sent from my iPhone
>>>>
>>>>> On Sep 5, 2019, at 4:34 PM, Lynette Cook <[log in to unmask]> wrote:
>>>>>
>>>>> Hi All,
>>>>>
>>>>> My Wacom pen isn’t tracking properly after upgrading to Mohave and I’m being shuffled back and forth between Wacom and Adobe’s tech support. I’ve upgraded to Photoshop CC 2019 (and all security permissions, etc. seem correct), done a clean install of Wacom’s new driver, and nothing so far has fixed this. I’m trying to write my signature with the brush tool and the pen can’t keep up with the movement of my hand, so my signature looks like I wrote it while drunk! Wondering if you have any great ideas of what might resolve this? I’m about to contact Adobe again, having just talked with Wacom for a 2nd time. . .
>>>>>
>>>>> Lynette
>>>>>
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