Thanks, I just did it too (by phone to the sales number). I had paid for a year in May but they said I’d get a refund to my credit card account for that part in 5-7 business days. They said the new special price would be for one year from today, then on to the regular rate after that. So we’ll have to watch for a similar sale a year from now.
Valerie Castleman
> On Nov 21, 2019, at 14:40, Julie Kulak <[log in to unmask]> wrote:
>
> Oh, thank you so much Frances & all! I just switched over using the support Chat. They did give me the "it's for first-time users" spiel, but I asked them to look into it a bit more. They were very accommodating.
> Thank you, thank you!!!
> Miss you all! :) Hope to make it to a conference to catch up with everyone.
> Julie
>
> On Thu, Nov 21, 2019 at 11:32 AM Molly Higgins <[log in to unmask]> wrote:
> I just had a wonderful customer service experience...I chatted online with a lovely Adobe rep who saved me a whole bunch of money on my subscription and I don't think it even took 5 minutes. I'm still kind of wondering if it actually really happened; compared to the customer service we're conditioned to expect these days it's pretty surreal. THANK YOU Frances for sharing this information! I'm beaming!
>
> On Thu, Nov 21, 2019 at 10:58 AM Chris Gralapp <[log in to unmask]> wrote:
> I was reimbursed for the remainder of my previous subscription
>
> >^..^<
>
> Chris Gralapp, MA, CMI, FAMI
>
> Medical/Scientific Illustration
>
> 415.454.6567
>
> chrisgralapp.com
>
>
> On 11/21/2019 2:07 AM, Mattias Lanas wrote:
>> Hi all, When you canceled your current subscription did you get reimbursed for the leftover amount? Or is that sacrificed? I ask because my current subscription goes until Feb 2020. Thanks!
>>
>> Mattias
>>
>>
>> On Thu, Nov 21, 2019 at 3:59 AM Gail's Business Account <[log in to unmask]> wrote:
>> 👍🏻
>>
>> Sent from my iPad
>>
>>> On Nov 20, 2019, at 9:44 PM, Chris Gralapp <[log in to unmask]> wrote:
>>>
>>> Awesome! I just did it too--no prevarications, no need to be sneaky--the nice chat person will do it all. Touche'!
>>>
>>> Chris
>>>
>>> >^..^<
>>>
>>> Chris Gralapp, MA, CMI, FAMI
>>>
>>> Medical/Scientific Illustration
>>>
>>> 415.454.6567
>>>
>>> chrisgralapp.com
>>>
>>>
>>> On 11/20/2019 6:27 PM, Gail's Business Account wrote:
>>>> Nope, the tech person did it all. Last year, when I did this myself, I cancelled first and then signed up for the new plan. It was seamless too, but I can tell you I was definitely nervous. This year I just wanted to be certain I got the good price, so I asked about it. the tech guy actually insisted on doing it all “in case there are any issues”. OK by me!!!
>>>>
>>>> Gail
>>>>
>>>> Sent from my iPad
>>>>
>>>>> On Nov 20, 2019, at 9:21 PM, Chris Gralapp <[log in to unmask]> wrote:
>>>>>
>>>>> So Gail, did you cancel your old subscription first?
>>>>>
>>>>> >^..^<
>>>>>
>>>>> Chris Gralapp, MA, CMI, FAMI
>>>>>
>>>>> Medical/Scientific Illustration
>>>>>
>>>>> 415.454.6567
>>>>>
>>>>> chrisgralapp.com
>>>>>
>>>>>
>>>>> On 11/20/2019 6:15 PM, Gail's Business Account wrote:
>>>>>> I just got in on that deal, eazy-peezy, didn’t even have to log out and back in again. Saved me a bunch of $$$.
>>>>>>
>>>>>> I DID wait until a big project was finished, just to be safe, but it wasn’t a problem.
>>>>>>
>>>>>> Gail
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Sent from my iPad
>>>>>>
>>>>>>
>>>>>>> On Nov 20, 2019, at 8:40 PM, Frances Fawcett <[log in to unmask]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Hi All,
>>>>>>>
>>>>>>> I just noticed that the Adobe’s Black Friday sale has begun. It seems to be set up so you can easily cancel your current subscription and rejoin at the reduced price. It’s even less this year than last: $32/month instead of $43! Yay!
>>>>>>>
>>>>>>> Frances Fawcett
>>>>>>>
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>>>>>>>
>>>>>>>
>>>>>>> List name is Sciart-L
>>>>>>>
>>>>>>> Problems: Email Lana Johnson at
>>>>>>> [log in to unmask]
>>>>>> Instructions to subscribe or leave the list are at https://urldefense.proofpoint.com/v2/url?u=https-3A__www.gnsi.org_listserv&d=DwIFaQ&c=Cu5g146wZdoqVuKpTNsYHeFX_rg6kWhlkLF8Eft-wwo&r=AGYZ7-AeerjxzYnIwL-lBLFI3SPYN3BDmku4qGQB4Tg&m=CZ2u6WyZXXtDZLvT31A6zHjNbLGJhRtPUj1_Ovjh0FU&s=Lq_4zbi2-fsic_mp54XzFUwXb_-AAinbtxYL_V_eCu0&e=
>>>>>>
>>>>>>
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>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>> ________________________________________________
>>>>>
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>>>>>
>>>> ________________________________________________
>>>>
>>>> Need to leave or subscribe to the Sciart-L listserv? Follow the instructions at
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>>>
>>> ________________________________________________
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>> ________________________________________________
>>
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>>
>>
>> --
>> Mattias S. Lanas
>> Artist & Science Illustrator
>> Instagram: @mattiasillustration
>> mattiaslanas.com
>> ________________________________________________
>>
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>> Problems: Email Lana Johnson at [log in to unmask]
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>
> ________________________________________________
>
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>
> --
> Kulak Illustration
> Natural Science Illustration & Graphic Design
> (312) 415-2031
> ________________________________________________
>
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