SCIART-L Archives

SciArt-L Discussion List-for Natural Science Illustration-


Options: Use Forum View

Use Monospaced Font
Show Text Part by Default
Show All Mail Headers

Message: [<< First] [< Prev] [Next >] [Last >>]
Topic: [<< First] [< Prev] [Next >] [Last >>]
Author: [<< First] [< Prev] [Next >] [Last >>]

Print Reply
Kathryn Evans <[log in to unmask]>
Reply To:
SciArt-L Discussion List-for Natural Science Illustration- <[log in to unmask]>
Mon, 30 Jun 1997 13:43:03 -0500
TEXT/PLAIN (107 lines)
Kathy Evans

---------- Forwarded message ----------
Date: Mon, 30 Jun 1997 12:44:52 -0700 (PDT)
From: Jerry Peters <[log in to unmask]>
To: [log in to unmask]
Subject: Novice computor operators:

Thought You Might Like This:

        Anytime you feel dumb, don't worry.  Check out the  following
        excerpts from a Wall Street Journal article by Jim Carlton, and
        you'll realize there are lots of people in the world far, far more
        idiotic than you could possibly be.

      1. Compaq is considering changing the command "Press Any Key" to
      "Press Return Key" because of the flood of calls asking where the
      "Any" key is.

      2. AST technical support had a caller complaining that her mouse
      was hard to control with the dust cover on.  The cover turned out
      to be the plastic bag the mouse was packaged in.

      3. Another Compaq technician received a call from a man
      complaining that the system wouldn't read word processing files from
      his old diskettes. After trouble- shooting for magnets and heat
      failed to diagnose the problem, it was found that the customer
      labeled the diskettes then rolled them into the typewriter to type the

      4. Another AST customer was asked to send a copy of her defective
      diskettes.  A few days later a letter arrived from the customer
      along with Xeroxed copies of the floppies.

      5. A Dell technician advised his customer to put his troubled
      floppy back in the drive and close the door.  The customer asked
      the tech to hold on, and was heard putting the phone down, getting
      up and crossing the room to close the door to his room.

     6. Another Dell customer called to say he couldn't get his
      computer to fax anything.  After 40 minutes of trouble-shooting,
      the technician discovered the man was trying to fax a piece of paper
      by holding it in front of the monitor  screen and hitting the "send"

      7. Another Dell customer needed help setting up a new program, so
      a Dell tech suggested he go to the local Egghead.  "Yeah, I got me
      a couple of friends, "the customer replied.  When told Egghead was
      a software store, the man said, "Oh, I thought you meant for me to
      find a couple of geeks."

      8. Yet another Dell customer called to complain that his keyboard no
      longer worked.  He had cleaned it by filling up his tub with soap
      and water and soaking the keyboard for a day, then removing all the
      keys and washing them individually.

      9. A Dell technician received a call from a customer who was
      enraged because his computer had told him he was "bad and an>
      invalid".  The tech explained that the computer's "bad command" and
      "invalid" responses shouldn't be taken personally.

      10. An exasperated caller to Dell Computer Tech Support couldn't
      get her new Dell Computer to turn on. After ensuring the computer
      was plugged in, the technician asked her what happened when she
      pushed the power button. Her response, "I pushed and  pushed on this
      foot pedal and nothing happens." The "foot pedal" turned out to be the
      computer's mouse.

      11. Another customer called Compaq tech support to say her
      brand-new computer wouldn't work.  She said she unpacked the unit,
      plugged it in, and sat there for 20 minutes waiting for something
      to happen. When asked what happened when she pressed the power
      switch, she asked "What power switch?"

      12.  True story from a Novell NetWire SysOp:

      Caller: "Hello, is this Tech Support?"

      Tech:   "Yes, it is. How may I help you?"

      Caller: "The cup holder on my PC is broken and I am within my warranty
               period. How do I go about getting that fixed?"

      Tech:   "I'm sorry, but did you say a cup holder?"

      Caller: "Yes, it's attached to the front of my computer.">

      Tech:   "Please excuse me if I seem a bit stumped, It's because I

               Did you receive this as part of a promotional, at a trade

               How did you get this cup holder? Does it have any trademark
               on it?"

      Caller: "It came with my computer, I don't know anything about a
      promotional. It just has '4X' on it."

      At this point the Tech Rep had to mute the caller, because he
      couldn't stand it. The caller had been using the load drawer of the CD-ROM
      drive as a cup holder, and snapped it off the drive!