I have a question from a colleague regarding a client's request to reprint
a job that was completed more than 2.5 years ago. In their original
contract there was no provision for reprinting the job in the future. The
job was computer-based and the client never wanted an electronic copy.
This client has just contacted my friend and asked him to turn over the
electronic copy so they can send it out for reprinting in another country.
It would seem fair to charge a fee for this - would everyone agree? Has
anyone ever had this type of situation? Can anyone send advice I can pass
along to my colleague?
Multimedia Services Coordinator
Academic Technologies, Facilities & Multimedia Services
Academic Computing Services, The University of Chicago
email: [log in to unmask]; Multimedia Services (773)834-4499
C.Sexton (773)834-0028; fax:(773)702-3219