Frank Ipplito wrote:
> Hmmmm. Interesting, Karen. We've been using two Microteks here
> at the museum, bought roughly two years apart, and have never
> had a day of downtime. In between purchases, the company
> upgraded the scanner applet to a newer ScanWizard style which
> has worked just fine for us. The operating system here is 7.5.
> Perhaps there are issues with System 8? Is there a software
> upgrade that we should be looking for?

I have an older IISP scanner. When the newest version of Scan Wizard came
out, I downloaded it and installed it. Crashed every time. Finally got
through to Microtek (there was a while I could not reach them when it was
rumored they were going under), and it turns out I need to use the next to
last version, which of course cannot be downloaded off the web. Nor was the
appropriate information posted anywhere. It had to be special ordered. More
down time. Now it is working OK.

I am running 7.5 as well, so it has nothing to do with system 8.0.

I must say though, that Microtek gave me excellent instructions for taking
apart my scanner and cleaning out the dust bunnies. Their instructions were
great, and my scanner has been cleaned from the inside out.


Karen Ackoff
Assistant Professor of Fine Arts
Indiana Univ. South Bend
1700 Mishawaka Avenue
P.O. Box 7111
South Bend, IN 46634-7111
Ph: 219 237-4124
E-mail: [log in to unmask]