Hi -
I've had this happen once before, very frustrating. Everything's fine with Photoshop and suddenly I cannot print. I get this error message:

There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents.

All print functions are grayed out, even the Print One Copy, and I could not "select a printer" if my life depended on it, as there is no option for that. Saving the file as something else doesn't work, and even printing a different file won't work.

I reinstalled printer drivers. Installed the latest update to Photoshop (it had just come in; i am using Pshop CC on a Mac). Restarted. Unplugged the printer and waited. restarted. Shut down and restarted. Zip.

I can print from every other Adobe product but Photoshop.

The last time I had to call tech support and spend ages and let the tech take over my computer; he reset Photoshop's preferences. I cannot find the preferences to try and reset them myself, I don't want to spend an hour with tech support and I don't really like letting someone else I don't know take over my computer.

I see on a Google search that others have this same issue, and it's been going on for several years, why they don't fix it is a puzzle, and a maddening one for all the $$ I spend to own this.

Any suggestions?

Gail

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Gail Guth
Guth Illustration & Design
139 Lathrop Avenue
Battle Creek, MI  49014-5076
269-963-1311
[log in to unmask]
www.guthillustration.com

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