>Thanks, all, for the helpful advice. By all indications, I was able to backup my files to a Zip from within Norton (using Fastback).(Thanks Britt!) Hopefully, that'll work. Since I'm wiping the slate clean, I'll look for a copy of OS 8.1 and do whatever needs to be done to make it work. (Thanks Darcy, Graham, and Liz) What a royal pain in the backside, though.< Yikes Cindy. We've all been gunning for you on the sidelines. Glad to hear that you are seeing light at the end of the tunnel. Frank