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I got an email from the Copyright office just now, saying to call their 877 number, or send an email back to them making a request for change.  wrote back. But in their email, they said the decision to change lies with the specialist  processing the claim, and I would know if the change is made when I got my certificate, and their timeline for receiving a certificate is 5-7 months.

Why the heck can't one just cancel a submission and do another one? I really can't wait 7 months to know if this seemingly innocent typo will be corrected. I really feel like canceling the payment on the wrong one and just submitting a new one just to cover my self. 

I'll call again on Monday, first thing....

Phhht.
Linda
_____________________
Linda M. Feltner Artist, LLC
P.O. Box 325
Hereford, AZ 85615
(520) 803-0538







On Apr 24, 2014, at 2:34 PM, Elockett wrote:

As some one who deals with  gov a lot call first thing in morning. Calling on a Friday is probably a lost cause. Monday am would be better. If this is not a crisis I would try to get them to resolve  it before canceling payment. If you cancel payment it's one more thing that has to get cleared up.

Liz

On Apr 24, 2014, at 5:05 PM, Linda Feltner <[log in to unmask]> wrote:

I made a mistake on a copyright registration form. I got in a hurry, and put down the wrong name of the piece, as well as the wrong name on the jpeg submitted. Actually I already have a painting registered under that title. The titles are similar, that's why I just transposed the titles. 
I'm on hold with the copyright office now, for 1 hr 50 mins. 

I wrote an email on their form. 
There is no other contact information or FAQs that address this. Apparently the only solution is to call. That's probably why I'm on intergalactic hold. 

I do have the option, through the pay.gov service to cancel the payment. I assume this would put up a flag for the process. On the other hand, the slow workings of this system, may not flag it until Christmas. 

I need to submit a correct registration now. 

I'm wondering if it's better to call early in the morning? But it's already 8:30 eastern time by the time I get to the office at 6:30. 

The other thing I wonder about is... if I cancel the payment, let it ride until someone sees the registration is incomplete, THEN, would that in any way disallow my corrected submission, because the image is the same but the name changed?

Any thoughts? 

Super thanks,
Linda
_____________________
Linda M. Feltner Artist, LLC
P.O. Box 325
Hereford, AZ 85615
(520) 803-0538







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