Were these conversations via email? Did you send them email notifications of the agreed upon direction of the project, or changes in scope as they asked for them? I understand in the heat of the battle this can be hard to remember to do, especially on short deadline. But a really good idea.

If you are going to stick to your guns about getting paid the agreed amount, you may want to politely document the requests they made that you accommodated, and resubmit your invoice.

The thing that concerns me most is the statement that the Boss made about the art not being what was agreed to, and that they had to change the art to make it print.  Until you understand the cause of those two statements, it is going to be hard to come to an agreement.  Just because they made those statements does not mean you are at fault.

I think you will need to talk to your technical contact there and get the scoop on what really has happened.  Until they can explain the source to those two statements, and you can see where the breakdown in process or communications occurred, I would not think it is time to give in yet.

On Jul 6, 2016, at 3:19 AM, Mieke Roth <[log in to unmask]<mailto:[log in to unmask]>> wrote:

Hi all,

Itís been a while I wrote something on the sci-art list and most of you are celebrating the conference, so I hope do get a response.

The last few weeks I had an assignment that was a bit out of my normal territory, or actually that was the case in the end. I was asked to make a fancy infographic. The problem was that with the data they wanted to convey a fancy infographic would do more harm than good and I told them from the start. Then after that I told them that what they wanted would cost a little bit over a 1000 euro. The person I sat in the meeting with flinched and said that that would be too much. So in my estimate I split up the assignment and they went along with the bare minimum. During the course of the weeks I went out of my way to accommodate them. Even changing the scope of the infographic because they wanted too much in it. They had a hard deadline, and I reminded them several times about that. In the end there was an infographic they agreed upon and accepted. And they agreed upon me sending the invoice.

But yesterday I got an email that her bosses didnít accept the invoice and that this wasnít what they agreed upon and that the price would amount for something that would last, which they think the infographic didnít (I hope you are still with me and understand this). And that they had to change the infographic to be able to print it (a thing I only heard afterwards: I repeatedly asked how they wanted the infographic delivered on which I didnít get a clear answer.) Now my contact person is asking if I could take something off the price.


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