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I get exactly the same message when I print, *and* because I could never figure it out, I just ignore it. Epson always passes the buck when it comes to wrangling Adobe-related probs. You would think that they could interact a little better? On 2/26/2018 2:33 PM, Britt Griswold wrote: > I wonder if you have the right print driver hooked up for that printer.. > > You might try making a new printing que and make sure you have the > driver specifically for that printer model selected? Just an idea. > > Britt > > On 2/26/18 5:04 PM, Lynette Cook wrote: >> Emily, when I click on the Print Settings button I get the dialog box >> with the drop-down menu that has Media & Quality, Layout, Paper >> Handling, Cover Page, and Supply Levels. There's no "Color Settings" >> in my drop-down list. >> >> Under the Printer name there is a "Default Settings" drop-down menu >> where I can choose "Color" as a Preset, but all it does is allow me >> to change the "Quality" from "Normal" to "Best." >> >> I was on the phone with Adobe for 1 1/2 hours and feel I accomplished >> nothing. The tech was trying to get the Adobe RGB 1998 ICC profile in >> the right folder where it would show up in the "Printer Profile" >> drop-down menu in the Photoshop Print Settings window, but he was >> unsuccessful. He told me to try the two Epson printer profiles in the >> list - or upgrade to High Sierra which might have additional profiles >> to try - or call Epson back and tell them that Adobe did all they >> could to help me. I had a feeling this is where I'd end up. >> >> Lynette > > ________________________________________________ > > Need to leave or subscribe to the Sciart-L listserv? Follow the > instructions at > http://www.gnsi.org/resources/reviews/gnsi-sciart-l-listserv > -- >^..^< *Chris Gralapp*,MA, CMI, FAMI** Medical/Scientific Illustration eyeart at chrisgralapp.com chrisgralapp.com <http://chrisgralapp.com/> Need to leave or subscribe to the Sciart-L listserv? Follow the instructions at http://www.gnsi.org/resources/reviews/gnsi-sciart-l-listserv