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Right, Absar - I agree! I lay the issues at Epson's door.
Lynette

On Feb 27, 2018, at 12:58 PM, Absar Ahmed wrote:

> Lynette,
> 
> v.2.0 driver being supplied where v.10 should be. Junior tech team unaware. No doubt, Epson is to be blamed in this case.
> 
> Take care!
> 
> absar ahmed
> design / direction / consultancy
> +92 321 2226399  /  twitter
> 
> On 27 February 2018 at 21:48, Lynette Cook <[log in to unmask]> wrote:
> Hi Absar,
> 
> Very interesting. Yes, I see your point about High Sierra: it could have automatically solved the issue. I'm still reluctant to go to High Sierra since my Gyst program will crash with it. The company is working on a fix but doesn't have one yet.
> 
> One of the things I'm scratching my head about is that the printer driver I was using turned out to be version 2.0. The latest version is 10.something, now installed with the Sr. tech's help. I purchased the printer just last month, and also recently upgraded to Sierra. My understanding is that these Ecotank printers are quite new on the market as well. So I don't understand why I had a v. 2.0 driver in the first place. Ah, the mysteries of the universe!
> 
> Best regards,
> Lynette
> 
> On Feb 27, 2018, at 3:23 AM, Absar Ahmed wrote:
> 
>> Hi Lynette,
>> 
>> Although, I have started switching from Adobe a few years back, in your case Adobe guy might be right to ask you to upgrade to High Sierra. Each new version of Mac OS X (macOS) automatically instals new/updated printer divers. When you don't have the right driver installed, macOS allows you to print through GIMP but can not offer all the options available through that specific printer's driver.
>> 
>> It might also help to know that even a periodic Sierra update should have provided/updated your printer's driver but it is common of manufacturers  in your case Epson  to not care to provide new drivers or their updates to Apple until a new macOS version is due out. Hence, all the hassle.
>> 
>> Regards
>> 
>> absar ahmed
>> design / direction / consultancy
>> +92 321 2226399  /  twitter
>> 
> 
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