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thanks, Karen & Britt, I've just sent her a Photoshop-generated pdf (the original art was created in Illustrator, as were the pdf's) and a jpeg, but I will check your suggestions. Gail On 1/31/20 11:39 AM, Griswold, Britt (GSFC-279.0)[LUSA Associates] wrote: > > If your PDFs were saved to include bleed area with crop marks, that > would appear as a white border. But if you are not seeing those on > your PDF files on your machine, I am doubtful that is the issue. > > Britt > > *From: *SciArt-L Discussion List-for Natural Science Illustration- > <[log in to unmask]> on behalf of Karen Ackoff > <[log in to unmask]> > *Reply-To: *SciArt-L Discussion List-for Natural Science Illustration- > <[log in to unmask]> > *Date: *Friday, January 31, 2020 at 11:33 AM > *To: *"[log in to unmask]" <[log in to unmask]> > *Subject: *[EXTERNAL] Re: [SCIART] Mac to PC shifts on pdf files > > You need to check printer settings under PDF options. > > K > > Sent from my iPhone > > > > On Jan 31, 2020, at 10:25 AM, Gail Guth <[log in to unmask]> > wrote: > > Here is what my client told me this morning: > > /We are trying to send some printed PDF’s of the panels to some > folks and noticed that panel 5 doesn’t have a white border > around it and is sized a little different and that panel 4 isn’t > centered in the white border. Would you mind making them all > uniform to print on 8.5x11? > > /NONE of these panels had white borders, and when I open panel 4 > it's perfectly fine. I don't know where she is getting the white > borders from. The other issues I mentioned have happened with > earlier files (images and text shifting). > > Gail/ > / > > On 1/31/20 11:21 AM, Gail Guth wrote: > > Hi, All - > I've been working with a client for several months now, > creating various graphics. Mostly they want pdf files;it's a > city department, and they do not have programs like > Illustrator or Photoshop. > > We've had a problem several times where the pdf files I have > sent to them don't open for them correctly: text and images > move where they aren't supposed to be, whole sections shift. I > thought pdf format was supposed to be fairly stable to share > files but it's been a problem for us. Any thoughts or solutions? > > Is there a better format I can send them to avoid the problems? > > Gail > > > > Gail Guth > Guth Illustration & Design > 139 Lathrop Avenue > Battle Creek, MI 49014-5076 > 269-963-1311 > [log in to unmask] <mailto:[log in to unmask]> > https://urldefense.proofpoint.com/v2/url?u=http-3A__www.guthillustration.com&d=DwIFaQ&c=Cu5g146wZdoqVuKpTNsYHeFX_rg6kWhlkLF8Eft-wwo&r=AGYZ7-AeerjxzYnIwL-lBLFI3SPYN3BDmku4qGQB4Tg&m=UefiQBR2EssjH2Mm7ZgUiJAMLYiwbf5oPXSUtsLGFls&s=6LHvm5N-U0y57MKiS837k04o_SQhsiyHW5D32Sa5Vwk&e= > <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.guthillustration.com_&d=DwMFaQ&c=Cu5g146wZdoqVuKpTNsYHeFX_rg6kWhlkLF8Eft-wwo&r=AGYZ7-AeerjxzYnIwL-lBLFI3SPYN3BDmku4qGQB4Tg&m=EK9hF3ek6e1nSnuE3_3prgsVcHbPskCS51rKgjIIEtA&s=RH8fTPKUQw59EId__cdTLvse7ANbQSymSGYP9kgZOoY&e=> > > -- > Gail Guth > Guth Illustration & Design > 139 Lathrop Avenue > Battle Creek, MI 49014-5076 > 269-963-1311 > [log in to unmask] <mailto:[log in to unmask]> > https://urldefense.proofpoint.com/v2/url?u=http-3A__www.guthillustration.com&d=DwIFaQ&c=Cu5g146wZdoqVuKpTNsYHeFX_rg6kWhlkLF8Eft-wwo&r=AGYZ7-AeerjxzYnIwL-lBLFI3SPYN3BDmku4qGQB4Tg&m=UefiQBR2EssjH2Mm7ZgUiJAMLYiwbf5oPXSUtsLGFls&s=6LHvm5N-U0y57MKiS837k04o_SQhsiyHW5D32Sa5Vwk&e= > <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.guthillustration.com_&d=DwMFaQ&c=Cu5g146wZdoqVuKpTNsYHeFX_rg6kWhlkLF8Eft-wwo&r=AGYZ7-AeerjxzYnIwL-lBLFI3SPYN3BDmku4qGQB4Tg&m=EK9hF3ek6e1nSnuE3_3prgsVcHbPskCS51rKgjIIEtA&s=RH8fTPKUQw59EId__cdTLvse7ANbQSymSGYP9kgZOoY&e=> > > ________________________________________________ > > Need to leave or subscribe to the Sciart-L listserv? 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Follow the > instructions at > https://urldefense.proofpoint.com/v2/url?u=https-3A__www.gnsi.org_listserv&d=DwIFaQ&c=Cu5g146wZdoqVuKpTNsYHeFX_rg6kWhlkLF8Eft-wwo&r=AGYZ7-AeerjxzYnIwL-lBLFI3SPYN3BDmku4qGQB4Tg&m=UefiQBR2EssjH2Mm7ZgUiJAMLYiwbf5oPXSUtsLGFls&s=82LXInE1vLL6QV57dDVyNdHUTrZu6wOz7_4Vf6x3tYI&e= > <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.gnsi.org_listserv&d=DwMFaQ&c=ApwzowJNAKKw3xye91w7BE1XMRKi2LN9kiMk5Csz9Zk&r=WOFIP3PoBMB6GxFoK60qXmWGqbt80xGa-jiMH3cPh5dYf7eivXomNNjzGJu2q1zS&m=GLMIJDekj17i9-WIAiXrehEojpedRpHJid-vVo6n0cI&s=FaKbbXNB8QM0pwAM9bwKOW8O_5Tez5ejjedV2LpH5Fs&e=>List > name is Sciart-L > Problems: Email Lana Johnson at [log in to unmask] > > ________________________________________________ > > Need to leave or subscribe to the Sciart-L listserv? Follow the > instructions at > https://urldefense.proofpoint.com/v2/url?u=https-3A__www.gnsi.org_listservList&d=DwIFaQ&c=Cu5g146wZdoqVuKpTNsYHeFX_rg6kWhlkLF8Eft-wwo&r=AGYZ7-AeerjxzYnIwL-lBLFI3SPYN3BDmku4qGQB4Tg&m=UefiQBR2EssjH2Mm7ZgUiJAMLYiwbf5oPXSUtsLGFls&s=9RjjASB0b_qR-lKr13dw-VC7j009Tzo-JmNd9RrxJ4Q&e= name is Sciart-L > Problems: Email Lana Johnson at [log in to unmask] > -- Gail Guth Guth Illustration & Design 139 Lathrop Avenue Battle Creek, MI 49014-5076 269-963-1311 [log in to unmask] https://urldefense.proofpoint.com/v2/url?u=http-3A__www.guthillustration.com&d=DwIFaQ&c=Cu5g146wZdoqVuKpTNsYHeFX_rg6kWhlkLF8Eft-wwo&r=AGYZ7-AeerjxzYnIwL-lBLFI3SPYN3BDmku4qGQB4Tg&m=UefiQBR2EssjH2Mm7ZgUiJAMLYiwbf5oPXSUtsLGFls&s=6LHvm5N-U0y57MKiS837k04o_SQhsiyHW5D32Sa5Vwk&e= <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.guthillustration.com_&d=DwIFaQ&c=Cu5g146wZdoqVuKpTNsYHeFX_rg6kWhlkLF8Eft-wwo&r=AGYZ7-AeerjxzYnIwL-lBLFI3SPYN3BDmku4qGQB4Tg&m=UefiQBR2EssjH2Mm7ZgUiJAMLYiwbf5oPXSUtsLGFls&s=36_TO7kis5M4lA4CmqVXnKDbGy6BY0ysX37Sk2oOp24&e= > Instructions to subscribe or leave the list are at https://www.gnsi.org/listserv List name is Sciart-L Problems: Email Lana Johnson at [log in to unmask]