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thanks, Karen & Britt, I've just sent her a Photoshop-generated pdf (the 
original art was created in Illustrator, as were the pdf's) and a jpeg, 
but I will check your suggestions.

Gail





On 1/31/20 11:39 AM, Griswold, Britt (GSFC-279.0)[LUSA Associates] wrote:
>
> If your PDFs were saved to include bleed area with crop marks, that 
> would appear as a white border. But if you are not seeing those on 
> your PDF files on your machine, I am doubtful that is the issue.
>
> Britt
>
> *From: *SciArt-L Discussion List-for Natural Science Illustration- 
> <[log in to unmask]> on behalf of Karen Ackoff 
> <[log in to unmask]>
> *Reply-To: *SciArt-L Discussion List-for Natural Science Illustration- 
> <[log in to unmask]>
> *Date: *Friday, January 31, 2020 at 11:33 AM
> *To: *"[log in to unmask]" <[log in to unmask]>
> *Subject: *[EXTERNAL] Re: [SCIART] Mac to PC shifts on pdf files
>
> You need to check printer settings under PDF options.
>
> K
>
> Sent from my iPhone
>
>
>
>     On Jan 31, 2020, at 10:25 AM, Gail Guth <[log in to unmask]>
>     wrote:
>
>     Here is what my client told me this morning:
>
>     /We are trying to send some printed PDF’s of the panels to some
>     folks and noticed that panel 5 doesn’t have a white border
>     around it and is sized a little different and that panel 4 isn’t
>     centered in the white border. Would you mind making them all
>     uniform to print on 8.5x11?
>
>     /NONE of these panels had white borders, and when I open panel 4
>     it's perfectly fine. I don't know where she is getting the white
>     borders from. The other issues I mentioned have happened with
>     earlier files (images and text shifting).
>
>     Gail/
>     /
>
>     On 1/31/20 11:21 AM, Gail Guth wrote:
>
>         Hi, All -
>         I've been working with a client for several months now,
>         creating various graphics. Mostly they want pdf files;it's a
>         city department, and they do not have programs like
>         Illustrator or Photoshop.
>
>         We've had a problem several times where the pdf files I have
>         sent to them don't open for them correctly: text and images
>         move where they aren't supposed to be, whole sections shift. I
>         thought pdf format was supposed to be fairly stable to share
>         files but it's been a problem for us. Any thoughts or solutions?
>
>         Is there a better format I can send them to avoid the problems?
>
>         Gail
>
>
>
>         Gail Guth
>         Guth Illustration & Design
>         139 Lathrop Avenue
>         Battle Creek, MI  49014-5076
>         269-963-1311
>         [log in to unmask] <mailto:[log in to unmask]>
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>
>     -- 
>     Gail Guth
>     Guth Illustration & Design
>     139 Lathrop Avenue
>     Battle Creek, MI  49014-5076
>     269-963-1311
>     [log in to unmask] <mailto:[log in to unmask]>
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-- 
Gail Guth
Guth Illustration & Design
139 Lathrop Avenue
Battle Creek, MI  49014-5076
269-963-1311
[log in to unmask]
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