You could try opening the Acrobat files in Acrobat Pro and resaving them a PDF-a (Archive). I don’t know what this would do to files that you saved as CMYK rress standard files, but it may allow them to be sent as preview files more successfully. This is still a guess on my part, as I have not run into your problem before…
Here is what my client told me this morning:
We are trying to send some printed PDF’s of the panels to some folks and noticed that panel 5 doesn’t have a white border around it and is sized a little different and that panel 4 isn’t centered in the white border. Would you mind making them all uniform to print on 8.5x11?
NONE of these panels had white borders, and when I open panel 4 it's perfectly fine. I don't know where she is getting the white borders from. The other issues I mentioned have happened with earlier files (images and text shifting).
On 1/31/20 11:21 AM, Gail Guth wrote:
Hi, All -
I've been working with a client for several months now, creating various graphics. Mostly they want pdf files;it's a city department, and they do not have programs like Illustrator or Photoshop.
We've had a problem several times where the pdf files I have sent to them don't open for them correctly: text and images move where they aren't supposed to be, whole sections shift. I thought pdf format was supposed to be fairly stable to share files but it's been a problem for us. Any thoughts or solutions?
Is there a better format I can send them to avoid the problems?
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